Privacy Policy

Business IT Solutions Limited

Effective date: January 1, 2025

This Privacy Policy describes how Business IT Solutions Limited ("Company", "we", "us", or "our"), a company registered in Hong Kong (Registration No. 76693708), collects, uses, and handles information in connection with our website at bitsolteam.com and our B2B services.

1. Who We Are

Business IT Solutions Limited is a B2B IT services company. Our registered address is UNIT 308, 3/F., CHEVALIER HOUSE, 45-51 CHATHAM RD SOUTH, TSIM SHA TSUI, HONG KONG. We provide technical services to business clients and do not operate a consumer-facing product or platform.

2. Information We Collect

We may collect limited personal information in the following circumstances:

  • Contact inquiries: When you submit a contact form or email us directly, we collect your name, email address, company name, and the content of your message.
  • Business correspondence: Information exchanged in the course of B2B communications, project discussions, or service engagements.
  • Website usage data: We may collect standard technical data such as IP address, browser type, and pages visited via server logs or analytics tools.

We do not collect payment card data, government identification numbers, or sensitive personal data through this website.

3. How We Use Information

We use collected information solely to:

  • Respond to business inquiries and communicate with prospective or current clients
  • Deliver agreed services and fulfil contractual obligations
  • Maintain records required for legal and compliance purposes
  • Improve the functionality and content of our website

We do not use personal information for advertising, profiling, or marketing purposes.

4. Legal Basis for Processing

Where applicable under data protection law (including GDPR for contacts located in the European Economic Area or the UK), we process personal data on the following bases:

  • Legitimate interests: To respond to business inquiries and maintain client relationships
  • Contractual necessity: To perform services under a business agreement
  • Legal obligation: Where required by applicable law

5. Data Sharing

We do not sell, rent, or trade personal information to third parties. We may share information with service providers who assist in operating our business (e.g., email and hosting providers) under appropriate confidentiality obligations. We may also disclose information where required by law or legal process.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. Business correspondence and contractual records are typically retained for a minimum of seven years.

7. International Transfers

Business IT Solutions Limited is registered in Hong Kong and operates internationally. Data may be processed or accessed from locations outside the EEA or UK. Where this occurs, we take appropriate steps to ensure adequate protection of personal data in accordance with applicable law.

8. Your Rights

If you are located in the EEA or the UK, you may have rights under applicable data protection law, including the right to access, correct, or request deletion of personal data we hold about you, and the right to object to or restrict certain processing. To exercise any of these rights, please contact us at the address below.

9. Cookies and Tracking

This website may use basic session or analytics cookies to support website functionality and measure traffic. We do not use third-party advertising or tracking cookies. You may configure your browser to refuse cookies, though this may affect website functionality.

10. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available at this URL with the effective date indicated at the top of the page.

12. Contact

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Business IT Solutions Limited
UNIT 308, 3/F., CHEVALIER HOUSE
45-51 CHATHAM RD SOUTH
TSIM SHA TSUI, HONG KONG
Registration No.: 76693708
Email: [email protected]